I am FURIOUS with the fuckers over at Integrated Alarm Services. I called back in July, wanting to cancel my account with them because I never use the damn thing, and they told me "Oh, your contract doesn't expire until January 16, so you can either pay us a big ass block of money now to get out of the contract, or wait and send a letter and cancel it then." So I opted to cancel it later. They told me to send a letter 30 days before the contract expires. Fine, I sent off a fax today - yes, it's a couple days late, but it's JUST a couple days. Now they're telling me that I needed to send the letter 90 days before the contract expired. NINETY days. No. They are giving me the fucking runaround and I am sick of this shit. It's not like they didn't know I was going to cancel. They did have notice, y'all. I am FUCKING PISSED. I am considering actually changing my bank account to keep them from getting their grubby fucking hands on any more of my money. Haaaate!
And if that's not enough, Rugrat's GATE teacher is retiring in January, and nobody seems to know what's going to happen to the program. They're certainly not hiring anyone yet. They are taking this time to "re-evaluate" the program. Translation: they can't afford to do anything and they are stalling. Haaaate!
This is not a good day. Not good at all.